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Cookie Policy

Understanding how we use cookies to improve your experience

Last updated: January 2025

This Cookie Policy explains how FinQuest Finance uses cookies and similar technologies on our website. We believe in transparency and want you to understand how these technologies help us provide you with a better, more secure experience.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us recognize your device and remember certain information about your visit.

How Cookies Work

When you visit our website, cookies are placed on your browser. These cookies can be either "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

2. Types of Cookies We Use

At FinQuest Finance, we currently use the following types of cookies:

Essential Cookies

REQUIRED

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as:

  • Logging into your account and maintaining your session
  • Securing your connection and protecting against fraud
  • Enabling core website navigation and functionality
  • Remembering your cookie consent preferences

Note: These cookies do not store any personally identifiable information and are essential for the security and functionality of your loan application process.

Functionality Cookies

OPTIONAL

These cookies enable enhanced functionality and personalization. They help us remember your preferences and choices to provide you with a more tailored experience:

  • Your language preference
  • Your display preferences (theme, font size)
  • Information you've entered in forms to save you time
  • Your location to show relevant programs and partners

Cookies We Don't Currently Use

For transparency, we want you to know that we do not currently use the following types of cookies:

Performance/Analytics Cookies

We do not track how you use our website for analytics purposes at this time.

Marketing/Advertising Cookies

We do not use cookies to track your online activity for advertising purposes or to deliver targeted ads.

If we introduce these types of cookies in the future, we will update this policy and seek your consent where required.

3. Why We Use Cookies

Cookies help us provide you with a better experience in several important ways:

Security

Protect your account and prevent fraudulent activity during your loan application process.

Performance

Ensure our website loads quickly and functions smoothly across all your devices.

User Experience

Remember your preferences and provide a personalized, convenient experience.

Compliance

Help us meet regulatory requirements and maintain proper documentation.

4. Managing Your Cookie Preferences

You have control over the cookies we use. Here's how you can manage them:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner. You can choose to accept or decline optional cookies at that time. Essential cookies will remain active as they're necessary for the website to function.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • • View and delete cookies stored on your device
  • • Block all cookies from being set
  • • Allow only first-party cookies
  • • Clear cookies when you close your browser

Important: If you disable essential cookies, some features of our website may not function properly, and you may not be able to complete your loan application.

Browser-Specific Instructions

Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies

Mozilla Firefox

Options → Privacy & Security → Cookies

Safari

Preferences → Privacy → Cookies

Microsoft Edge

Settings → Cookies and Site Permissions

5. Third-Party Cookies

We may use trusted third-party services that set their own cookies to help us provide our services. These may include:

  • Payment Processors: To securely process loan disbursements and repayments
  • Identity Verification Services: To verify your identity and prevent fraud
  • Security Services: To protect our website from malicious activity

These third parties have their own privacy policies. We recommend reviewing their policies to understand how they use cookies.

6. Cookie Duration

Different cookies stay on your device for different lengths of time:

Session Cookies

These are temporary and are deleted when you close your browser. They help us maintain your session while you use our website.

Persistent Cookies

These remain on your device for a set period (typically ranging from a few days to several years) and help us remember your preferences on future visits.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you through our website or via email. The "Last Updated" date at the top of this policy indicates when it was last revised.

8. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us:

Additional Resources

For more information about cookies and how to manage them, you can visit:

We use cookies responsibly to enhance your experience while respecting your privacy and giving you control.